Republic Services Louisville Recycling

“I called for service on may 26th. I just now got one of the two trash cans delivered to the wrong house. I have called multiple times throughout June to get my trash cans. A few days ago they agreed to credit my account back for the fee that was originally charged since I hadn’t received the cans and only one pickup of bags. I called back today for the status on my second can and to ask about the credit that I had not received. The lady that I spoke with told me that the credit was not going to happen and that the delivery dates that I gave her we’re not accurate. I let her know that it is what I was told but she continued to say that she had something different in her system. I was so over dealing with them that I cancelled service all together. DO NOT GO WITH REPUBLIC!!”

“These people with overcharge your. Depending on your area. we had them in a previous area and they were great. Moved and was told the rates were similar. Then when I tried to get a bulk pick up was told it would be an extra $50 per time because they send a different truck. I said no way and canceled after only having service for three weeks. When I got my bill they charge $30 delivery fee per container and a $30 pick up fee. That $120 in fees I wasn't aware of for services of less than a full month on top of the regular charges. I got a much better deal from Waste Management, Will never recommend republic again.”

“I have requested a new container two weeks ago and received a confirmation email with a date. The date came and went but had to contact the company again. Received an apology email stating they had to reschedule for the following week. Well the reschedule date came and again I did not receive my new container. I wonder if they would be so forgiving if we didn’t pay our bill for their services. I think not. Terrible service and would not recommend this company to anyone😡😡 I will be contacting our HOA to change services.”

“Today marks the 3rd time in the last year. They have not emptied my cans. I live on a dead end street. He’ll drive down here and turn around. And still not empty my cans. And when he does, he leaves garage all over the street. Didn’t know a person could be so lazy. I call customer service. And their answer is, we’ll make sure we get it next week. And still require me to pay the full amount on my bill. Currently looking to take my business elsewhere.”