Republic Services Newby Island Landfill

“Absolutely terrible experience at this landfill. My trucks were left waiting for hours just to dump up a load, and no one seemed to care. There was zero organization—no clear line, no instructions, and no one directing traffic. Drivers were sitting in their cabs burning fuel while workers stood around, looked at the trucks, and said nothing. A few of them were just on their phones, leaning against equipment, completely ignoring the line that was backing up. The management is clearly inconsistent. One worker says to wait in one spot, another comes later and says something completely different. There’s no communication, no accountability, and no sense of urgency at all. It feels like every truck is just left there until someone randomly decides to help. The conditions are just as bad. The smell is unbearable even by landfill standards, trash is scattered everywhere, and the whole place looks poorly maintained. Potholes, mud, and debris make it hard to even maneuver safely. For a major Bay Area facility, this place is an absolute embarrassment. Hours wasted, fuel wasted, and zero professionalism from the staff. Completely unacceptable and a disgrace to the Bay Area. Something seriously needs to change here.”

“It was easy and affordable to get rid of some furniture, garbage. I personally by doing it myself saved money. I'm glad it wasn't much of a drive 🫡”

“Usually a fairly quick and easy process (though absolutely not worth the cost if you're not within the service area that receives free passes) - no weight, just a quick check to ensure you're not bringing in any prohibited items. While I've used this facility previously on a Saturday, today I was surprised to find the entry gate barred early (seemingly a common practice, given a few other reviews mentioning it). To Republic Services - Covid is no longer an excuse in 2025. If this facility is not open until 4PM (or hell, no longer open on the weekends at all), that's fine - as long as the listed hours are ACCURATE. This has apparently been an issue for half a decade, which is astounding in this day and age. (Based on past experiences, I expect - at most - this review to receive a hands-up-in-the-air apology from a team unable to change any of this, and my submission suggesting a correction to the hours of operation to be rejected without comment, despite being clearly incorrect. I would love to be proven wrong, and will happily revise my review upwards if that should happen.)”

“If I could give negative stars, I would! We requested free passes for landfill from Republic services over the phone, they came in the mail. After which I contacted them to confirm if I could bring a truckload using these passes, and I was told yes. When I come to the facility with our rented truck, this lady by the name, Alicia does some inaccurate measurements of the truck and tells me that I have 25 yards of items in there, which was totally inaccurate. I explained to her that a lot of them are empty boxes for recycling which when they are flattened out won’t take up much space it’s just that we were in a rush to get them here, after about 15 to 20 minutes of going in circles with her, zero cooperation on her part, we ended up paying close to $1000 out-of-pocket, absolutely absurd ! She knew we had no other choice because we rented a moving company and brought the items here, and she took total advantage of that. Very disappointing and what a rip off!”