SOUTHWEST DISPOSAL LC

“They don’t pick up our trash about a third of the time. The people driving the truck get paid the same regardless of how long it takes them to complete their route. So they just rush through houses at breakneck speed to have the rest of the day off. They will drive off even if you are out there trying to move the trash so it is easier for them to pick up. We pay a huge rate for this service and they will find any excuse not to do their job. Slow down and do the job you are paid to do. JUST PICK UP THE TRASH!”

“Southwest Disposal was horrible to deal with. I was getting billed for 2 accounts to my address for 1 pick up. I ended my service, they picked up the can and still continued to bill me. Customer service was horrible and unhelpful. The customer service representative said “It’s not our fault it’s your responsibility” when I asked why I got billed for 2 accounts on the same address for 1 can. Not the way to do business or treat customers. Lost me as a client! Found a different trash company for cheaper.”

“This company regularly drives me nuts. Today the driver did not pick up our trash, once again. If there is any possible reason to not pick up our trash, they take it. If you call the company to report they are entirely unhelpful. We are going to change services.”

“The waste collector at Southwest Disposal is very unprofessional. Almost weekly the way he picks up the bin allows trash to fall into the street and we are constantly having to pick up the scattered garbage. The issue has been ongoing with the previous tenants and the office staff at Southwest Disposal fail to hold anyone accountable.”