DIAL-A-DUMPSTER

“What a TERRIBLE experience. Booking & taking my money, is the only thing this company did on time. The dumpster was delivered 2 days late, after numerous calls. I called to request a refund for the days they were late, and after some convincing, opted for keeping the dumpster for 2 extra days. Well that was a joke, because they didn't pick up the thing until about 2 weeks later, so they did us no favors. I made NUMEROUS calls regarding pick up & was promised several dates & nothing! I called to report that the dumpster was in the way of the construction crew, & to advise that people were seen dumping trash in it at night & that I would not be held responsible for their trash. After way too many calls, it was finally picked up. A whole month after the initial drop off, guess what?? An extra charge of $270 for "going over the weight limit", was made to my card! I called to dispute, and once again a promise was made, that was not fulfilled. I was told the owner, "Mr Nada" would call me. Well, I'm still waiting. I ended up calling my bank to flag the charges. This place is a fraud & incompetent. The ONLY good thing about this place, is Alice. She's the one woman show that tries to juggle this mess of a place. I feel sorry for her. She was always pleasant & reassuring but sadly, her hands are tied & the owner must be too cheap to hire more people employees. Hopefully, she will find a more reputable company, that deserves her. DO NOT DO BUSINESS WITH THIS COMPANY, YOU WILL REGRET IT!”

“My basement flooded and I needed a dumpster fast! I called Dial-A-Dumpster and their customer service is fantastic! Very friendly and they were able to delivered a dumpster within 2hours! Later in the day, once I had filled up the 20 yard dumpster and needed another one. I called again and they were able to pick up the full one and drop a new one off the very next morning. I would highly recommend them for all your dumping needs! They are fast, reliable and have great customer service!”

“Horrible experience. They refuse to pick up the dumpster it’s been 3 months of it sitting and degrading my property. If I could give less stars I would. Do not use them there’s better and cheaper options out there.”

“Zero stars wasn’t an option - but that is what they deserve. I ordered a dumpster to be delivered May 8. They charged my credit card $319 April 29 and then never showed up. I called multiple times and was told it was coming and after a few days passed, I cancelled it. I was told I would get a refund and as of July 22 I cannot get this business to actually process the refund. I have never experienced this before. They say they will refund and have blamed the owner and his busy schedule multiple times. I don’t know what else to do. I don’t normally leave reviews but this is the worst business I’ve ever dealt with. I’m still taking action to get my money back. I do not understand how or why a company would do this to a customer.”