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Directory/Indiana/New Castle/Rumpke - Henry County Landfill
Hauler Profile

Rumpke - Henry County Landfill

New Castle, Indiana

DCS Score63Highly Recommended
63/ 100

Highly Recommended· Independently scored across rating quality, review volume, consistency, trust signals, and data completeness.

Rating8/25
Volume15/25
Consistency10/15
Trust20/20
Data10/15
How DCS is scored →
Google Rating & Reviews
3.7

144 reviews on Google

Contact Information
Address

3450 S Spiceland Rd, New Castle, IN 47362

Working Hours
Monday7AM-4PM
Tuesday7AM-4PM
Wednesday7AM-4PM
Thursday7AM-4PM
Friday7AM-4PM
Saturday8AM-12PM
SundayClosed
Recent Google Reviews
Charles WalkerInvalid Date

I had Big B residential service and Rumpke has just continued to raise the price. They raised the prices at the landfill and their large dumpster (30-40yd) prices are ridiculous. I'm not sure how people are more competitive from out of town but they are. Response: I contacted the customer service team. They informed me that I've been transferred from Big B for a year now and Rumpke can now charge a fuel surcharge. No adjustments can be made.

Craig MosburgInvalid Date

As soon as Rumpke aquired Big B, service started to suck. Can't even get them to dump my 2 yard dumpster. 3 weeks, still waiting. After posting earlier, it took another pho ne call to get it dumped. Now, I am waiting over 3 weeks and remove it from the property be tofore I take my torch, cut it up, and sell it for scrap. I miss the GREAT service that Big B provided. Happy Easter today.

Sandra JonesInvalid Date

Horrible, they constantly missed me for puck-up, I would call customer service and they opened a ticket and said they would pick it up in 24-72 hours. Only once did that ever happen. I would call everyday but no results. They missed at least 1 week a month. Would give me credit. Once they missed 2 weeks in a row and driver said I didn’t have my trash out but it was out for days. I finally said enough, cancelled and went with another vendor that always picks up.

Brook EdwardsInvalid Date

You have recently bought out Big B and your service has actually improved. We no longer could have an equipment failure. I wish you would make your holiday schudele a little more customer friendly though.

Jennifer DavisInvalid Date

Pumpkin bought Big B. That was April or May. My trash has been left twice and I was told someone would pick it up last Thursday but it still wasn't picked up by Monday. On Tuesday I was told someone would come today and it is almost 5 and still no pick up. A truck went right by and kept going. I've canceled my service and switched to Best Way. Not impressed, Rumpke.

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Quick Facts
Type
Waste management service, Dumpster rental service, Garbage collection service, Hydraulic repair service, Industrial equipment supplier, Machine repair service
Zip Code
47362
Service Area
New Castle, Indiana

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