Rumpke - Henry County Landfill

“As soon as Rumpke aquired Big B, service started to suck. Can't even get them to dump my 2 yard dumpster. 3 weeks, still waiting. After posting earlier, it took another pho ne call to get it dumped. Now, I am waiting over 3 weeks and remove it from the property be tofore I take my torch, cut it up, and sell it for scrap. I miss the GREAT service that Big B provided. Happy Easter today.”

“Horrible, they constantly missed me for puck-up, I would call customer service and they opened a ticket and said they would pick it up in 24-72 hours. Only once did that ever happen. I would call everyday but no results. They missed at least 1 week a month. Would give me credit. Once they missed 2 weeks in a row and driver said I didn’t have my trash out but it was out for days. I finally said enough, cancelled and went with another vendor that always picks up.”

“You have recently bought out Big B and your service has actually improved. We no longer could have an equipment failure. I wish you would make your holiday schudele a little more customer friendly though.”

“Pumpkin bought Big B. That was April or May. My trash has been left twice and I was told someone would pick it up last Thursday but it still wasn't picked up by Monday. On Tuesday I was told someone would come today and it is almost 5 and still no pick up. A truck went right by and kept going. I've canceled my service and switched to Best Way. Not impressed, Rumpke.”