Casella Waste Systems

“Three weeks out of the month this company DOES NOT pick up our garbage and that's being generous. They finally came after Christmas and now it's been another 3 weeks. I actually watched the truck pull onto my road today while waiting for the bus to come. They turned around at the end of the road and went back to where they came from. Are you kidding me?? So now all my trash is sitting there for the animals to get at because our 4 bins are already full from all the other trash they refused to take over the past several months. The trash guys told us the trash/stickers needed to be completely visible. Okay, well they are now but apparently you don't even bother to drive up the road anymore to see that. And how frustrating it is to buy stickers which have now gone up in price to fall off from getting wet and get lost in the snow. This company is a complete joke and the employees are unnecessarily rude and lazy.”

“The Casella driver/s for Roaring Brook Twp, Pa are very personable, friendly and professional. As a retired Corporate Director of Human Resources, I know the value of a good employee and the image they project on the company they represent.”

“The worst service. Garbage not picked up for 3 weeks in row. Everytime we called they are lying. I’ll be reaching to state rep to get them removed from this area. Garbage is sitting on driveway extra full and animals getting at it and they say just leave it we will pick up. Surprised how township is allowing this.”

“Do not sign up for service with this company. I lasted 1 3-month service window of which I signed up late within. Within that timeframe they delivered broken conatainers to my address at the start, then had to replace them. Then missed being on time for my pickup for the first 2 weeks and had to return. Then missed pickup of my recycling for 3 weeks in a row. Called company several times to have service I've already paid for refunded being they never picked up the recycling, but that never happened. When they finally showed up to collect the recycling in the 4th week on time for once, the collector decided to attempt to break the recycling receptacle against the end of my driveway with the garbage truck collection arm by smashing it 4 times at the curb. I had had it, cancelled service. Save yourself the grief.”